FAQ's

FREQUENTLY ASKED QUESTIONS

 

 

HOW DO I BOOK YOU FOR MY EVENT?

It couldn’t be more simple, Simply drop us an email and we will get you booked in from there with a 100% secure payment.



HOW DO I PAY YOU?

When you're ready to book, payment needs to be remitted upfront to Miffies Coffee to confirm your booking. This way we can guarantee you get fantastic day-of service.



DO I NEED TO PAY IN FULL UPFRONT OR ARE THERE PAYMENT TERMS?

We will need to make that determination for ourselves based on the potential profitability of your event. We recommend being upfront with that information on the inquiry of your event submission.



HOW CAN I GUARANTEE YOU WILL SHOW UP?

There are two ways to guarantee that we will show up at your event. 1) book the truck for private catering & prepay 2) select which package you want from our catering menu found here.



HOW BIG IS YOUR TRUCK?

The truck is 15ft wide and 11ft high. If you need any other specific measurements please contact us here



DO YOU HAVE HEALTH PERMITS AND INSURANCE?

We have both a fully valid health permit and liability insurance for up to $1,000,000. We keep our certificates of insurance on file and will be able to provide you with a copy if needed.



WHAT IF I HAVE A DIFFERENT NUMBER OF PEOPLE SHOW UP ON THE DAY OF THE EVENT THAN I EXPECTED?

In most cases, we will bring 10% more product to provide any additional servings as needed. However, we advise speaking to us beforehand to confirm this. The cost of any extras will be specified in advance at the time of booking.



WHAT IF I NEED TO CANCEL OR RESCHEDULE MY EVENT?

If you need to reschedule your event, we will make our best effort to work with you to reschedule your event date or time. If we are not able to accommodate your request, you will be subject to the cancellation policy as outlined in our agreement.



WHAT TYPES OF OCCASIONS CAN MIFFIES CATER FOR?

We can cater any type of event. Here are a few of the main types of food truck occasions:
- Workplace catering
- Production / on set catering
- Professional events
- Wedding catering
- Coffee truck on campus
- Large-scale events & multi-city event series
- Community events
- Private parties



WHAT HOURS CAN MIFFIES WORK?

We are totally flexible as long as we know beforehand what we can expect.



WILL MIFFIES BE ABLE TO TRAVEL TO MY EVENT?

Yes, however please contact us first so we can discuss travel and if any further expenses may be required in regards to fuel cost.



IS THERE A MAXIMUM DISTANCE YOU CAN TRAVEL?

Yes, we operate only in southern California.


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